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Gas Plumbing

What Should I Do If I Smell Gas?

The short answer

Leave the home immediately and call your gas utility from a safe distance. Don't use light switches, phones, or anything that could create a spark while you're inside. The utility will shut off the gas and confirm the area is safe — then we handle the repair.

Common symptoms
  • Sulfur or rotten-egg smell inside or near the home
  • Hissing sound near a gas line or appliance
  • Appliance won't stay lit
  • Yellow or flickering flame instead of blue
  • Dead or dying vegetation near a buried gas line
Most likely causes
  • —Corroded or cracked gas pipe
  • —Failed fitting or threaded connection
  • —Damaged appliance connector
  • —Shifting soil cracking a buried line
  • —Improper installation
Safe things you can check
  • ✓Do NOT use light switches, appliances, phones, or anything that could spark while inside.
  • ✓Leave the home immediately — don't open windows or try to find the source.
  • ✓Call your gas utility from a safe distance (not from inside the home).
  • ✓Don't re-enter until the utility confirms it's safe.
When to call a professional

After the gas utility has shut off the gas and confirmed the area is safe, we locate and repair the gas line. A plumber never works on a live gas leak — the utility handles the emergency, we handle the repair.

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Reviewed by Paul Hall, Owner & Licensed Plumber

The Classic Plumber · Knoxville, TN · License #4268

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